Customer Reviews
Russells Heating Air Conditioning
Real Feedback from Homeowners and Business Owners Across Central Oklahoma
At Russells Heating Air Conditioning, our reputation is built on word of mouth—and we’re proud of that. Every job we complete is a reflection of our values: honest communication, quality work, and respect for your home or business.
Below, you’ll find reviews from real customers who’ve chosen our team for their HVAC needs in Lexington, Noble, and the surrounding Oklahoma communities. These testimonials reflect the level of service and care we strive to deliver every day.
Call Us!
(405) 410-9920
Featured Reviews
They have taken care of our heat and air issues where I manage for over 2 yrs, which is a senior citizen apt complex. I can always count on them to show up as quickly as possible, treat my tenants with care and respect, and explain things so I understand without being condescending.
Jme Sanders
Great service from Russell’s Heat & Air! They are very knowledgeable and professional. Cody worked hard to replace our unit in the attic with it being 100 degrees outside. He and Greg are amazing! I completely trust this company and would recommend them to anyone!!
Kerrin Lee
Our heater quit working in sub-freezing weather. We called, and they came out very quickly. They had the issue diagnosed super fast and had us warm in no time. They are friendly, courteous, knowledgeable, fast and I would highly recommend them to anyone. I plan on only using them from now on.
Bean Martin
Excellent service. Joe & Brian are one of the most professional, knowledgeable and courteous service crew I have dealt with. Same day response to failed HVAC system. Ordered new system that day two days later removed and replaced the entire old system. Would highly recommend Russell's Heat & Air when you need service
Len Smith
Excellent service. Trustworthy. Always comes to our house as soon as they can and resolves the issues quickly. Just had a new heat and air system put in and they were once again quick, professional and took care of us as soon as they could. I can tell they are dedicated and take pride in their work. Will be recommending to all my family and friends.
Ashleigh Nourmohammadi
What Customers Appreciate Most
Responsive and Reliable
Whether it’s a scheduled tune-up or an emergency breakdown, our customers mention how fast we respond—especially when it matters most.
Quality Workmanship
From clean installations to complex system changeouts, our team focuses on doing the job right. Customers notice the attention to detail in everything we do.
Clear Communication and No Pressure
We’re known for giving honest, no-obligation estimates. No pushy sales tactics—just real options and helpful guidance.
Locally Owned and Family Operated
Customers trust us because we’re part of the same communities we serve. You’ll deal directly with Greg or a member of our small, committed team—never a call center or third-party contractor.
FAQ'S
Frequently Asked Questions
Are these reviews from real customers?
Yes. All reviews shared on this page are publicly posted by actual customers of Russells Heating Air Conditioning, primarily from Google and our official website.
Can I request references for a specific type of job?
Absolutely. If you'd like to speak to someone who has had similar work done—like a system changeout or duct upgrade—let us know. We’re happy to connect you with references when available.
Do you respond to customer feedback?
We do. Whether it’s a thank-you or follow-up support, we believe good service includes communication after the job is done.
Experience Our 5-Star Service for Yourself
Whether you're in need of a repair, a system upgrade, or routine maintenance, Russells Heating Air Conditioning is ready to deliver the same level of service our customers rave about.